FAQ
Can I use the SendOutCards logo?
We have SendOutCards logos available for personal use. They can be downloaded by going to your Main Menu and hovering your cursor over the "Help" tab and then clicking on the "Downloads" link. On the Downloads page, select "SendOutCards Logos." All of these logos have been approved for your use. We are not able to provide written permission for use of the logos if a merchant is seeking this. For more information on logos or advertising, you may contact compliance@sendoutcards.com. 2/2/12
What can I do to entice individuals to sign up for SendOutCards if they are wavering or "on the fence?"
SendOutCards does not allow any sort of incentive or enticement to be offered. This is to keep the playing field level for all Distributors. SendOutCards Ways to Get Started cannot be offered with any sort of discount (money off, free postage, rebates or any special coaching Ways to Get Started). SendOutCards Ways to Get Started must be presented as an individual product, as it is offered by SendOutCards. 2/2/12
I own another business. Can I package something of mine with a SendOutCards package?
Distributors may not combine any SendOutCards package with any other existing product or service. SendOutCards Ways to Get Started cannot be advertised or offered to any individual so as to make anyone assume that SendOutCards offers package deals, or has any association with, any other product or service. 2/2/12
What if someone does not have enough money to sign up, does not have a credit/debit card, or I would like to buy their account as a gift?
There are rules imposed on us by regulatory agencies and these agencies frown on certain practices. One of these is referred to as "bonus buying" or "stacking." It is against SendOutCards Policies and Procedures to either pay for another individuals account with your credit card or check or to make purchases on their account for them. This holds true regardless of relation to, or by the financial status or any current financial hardship being endured by, any individuals at the time. Individuals must use their own form of payment for any and all accounts with SendOutCards. 2/2/12
Do I need to send in any paperwork in conjunction with my SendOutCards Distributor account?
All SendOutCards Distributors need to submit one of the following, respective tax forms: W-9: Required for all SendOutCards Distributors within the United States W8-BEN: Required for all SendOutCards Distributors outside the United States These forms are available under Downloads. Please fax them in to us at 801-463-3900 as soon as possible after signing up as a Distributor. You may also email them to support@sendoutcards.com. 2/2/12
Can I buy time and advertise SendOutCards on television or radio? What about posting videos on Google or YouTube?
All television and radio spots and videos are considered advertising and must be approved through compliance. A script or list of questions, in the case of a TV interview, must be submitted to compliance for approval and review to ensure that the answers given comply with the guidelines for discussion regarding SendOutCards. If you have not submitted an advertising approval form and do not have an approval number, it is not approved and your advertisement must be discontinued or removed until you obtain approval and are issued an approval number. This includes all videos currently posted on YouTube or Google video. 2/2/12
Can I use "SendOutCards" or "SOC" in the URL of my Web site?
In section 4.2.4 of the Policies and Procedures it states that you cannot have a URL that contains the phrase "SendOutCards" or "SOC" or any other phrasing derivative of the company. 2/2/12
Still have compliance questions?
E-mail compliance@sendoutcards.com and give us two business days to respond. Thank you. 2/2/12
What kind of advertising can I do to promote my SendOutCards business?
Any advertisement for SendOutCards recruitment purposes must be submitted for approval. These include newspaper and magazine ads as well as fliers promoting SendOutCards or an event featuring a SendOutCards demonstration. Advertisements of any kind cannot contain any sort of enticement or incentive to join SendOutCards, other than a free gift account or anything already being promoted by SendOutCards. Download the advertising approval form and submit it to SendOutCards. 2/2/12
How do I know if I am eligible for commissions or to earn money as a Distributor? Why am I not informed if I become ineligible to earn commissions in a given month?
You alone are responsible to make sure that you are qualified for commissions each month. Please remind both your Distributors and customers to review their orders and payment information frequently to make sure that their orders are going through and that credit cards have not expired. We also recommend that you regularly check your Distributor Dashboard and/or log into your business office to make sure you meet the requirements to qualify for bonuses & commissions. 2/2/12
I have a Web site for another business. Can I advertise SendOutCards there?
Advertising can be approved on other business web sites, provided it is submitted, reviewed and approved through SendOutCards' compliance department. Use of the SendOutCards logo is not permitted on other web sites without approval. 2/2/12
As a SendOutCards Distributor living in Canada, what am I allowed to do as far as advertising?
Due to Canadian MLM laws and restrictions and the fact that we are not a Canadian company but a U.S. company doing business in Canada, Canadian Distributors are not permitted to do any advertising of any form (print or media) in Canada. Canadian Distributors are not permitted to attend any trade shows or expos of any kind in Canada as a representative of SendOutCards. We fall under a regulation category that requires us to honor certain rules and code of ethics and being a U.S. based company we cannot create a "physical presence" in Canada. Trade shows and retail kiosks or storefronts created by Distributors are considered a "physical presence." This is not the choice of SendOutCards but a condition that the Canadian government has placed on us 2/2/12
