FAQ
What is SendOutCards' Notice of Cancellation?
For information on canceling a transaction, please refer to the "Notice of Cancellation" section of our "Terms and Conditions." Or call customer support for further help at (801) 463-3800. 2/2/12
Can I change sponsors?
Customer & Distributor moves/upgrades to a different sponsor are against the policies and procedures.
Policy 4.5.4 - Distributor and Customer Move Requests: A Distributor or Customer may be moved from one sponsor to another sponsor within ten (10) days of enrollment only if an error was made during the initial enrollment process and incorrect information was entered. After the ten-day period no Distributor or Customer Moves may take place. Available Options: The customer/Distributor can cancel their account, wait 6 months and then sign up for a new account. A Distributor can convert their account to a customer account, wait 6 months can re-purchase a new Distributor account under a new sponsor. Exceptions (All conditions must be met) Commissions haven't been paid out. We have the signed move form from the current sponsor requesting that we move their Distributor within the first 10 business days of the Distributor signing up. Move requests take 5-7 business days. Rushes are not permitted. Move request can be declined. Move requests are done through committee. 2/2/12What is SendOutCards' privacy policy?
Information concerning the contact information of our customers is located in our Privacy Policy document. The Privacy Policy states: "We never sell or rent your information with any other organizations without your express consent, which you may opt-out of at any time. In accordance with the Gramm-Leach-Bliley Act (GLB Act), SendOutCards does not and will not disclose non-public personal information to any third party in compliance with Sections 313.13, 313.14, and 313.15 without the express written permission of the individual involved. SendOutCards does not share or sell publicly available personal information." To view our Privacy Policy, hover your cursor over the "Help" link and then click on the "Site Map" link on the Main Menu. Next, scroll down the alphabetical list under the letter "P." From here you will be able to access the policy from the "Privacy Policy" link. 2/2/12
What is SendOutCards' Terms of Use?
Please see SendOutCards "Terms of Use" documentation. 2/2/12
What is SendOutCards' Esign agreement?
E-SIGN, the Electronic Signatures in Global and National Commerce Act (15 U.S.C. 7001, et seq.), requires that you consent to entering into an electronic agreement with SendOutCards before the agreement is executed.
Please read the following information carefully:
1. If you enter into this agreement with SendOutCards, it will be an online agreement.
2. The entire agreement between you and SendOutCards will be evidenced by an electronic record. However, you must consent to the use of an electronic record and must read the Customer Order Form and/or Terms and Conditions, Policies and Procedures, and Marketing Compensation Plan agreements and electronically acknowledge that you have read and agree to these documents.
3. To access these documents and submit your online application, you will need the following hardware and software: A Personal Computer ("PC") with modem or other Internet access device, operational Internet browser software (e.g., Netscape Communicator or Internet Explorer) and Adobe Acrobat Reader available at:
4. You may withdraw your consent to the use of electronic records at any time by submitting an Account Cancellation form found in the printable downloads section of the Customer Service link on the web site. However, should you do so, your agreement with SendOutCards will be automatically terminated and, if you are a Distributor, you will lose all rights to any downline organization (including but not limited to any property rights you may have), and you will lose all rights to all remuneration under the SendOutCards Compensation Plan.
5. During the enrollment process, you are required to read and agree to the Policies and Procedures and the Marketing Compensation Plan and Terms and Conditions and/or the Customer Order Form in its entirety. These documents are available to you before completing the agreement. After you have completed the enrollment process, a copy of the applicable agreement(s) will be available to print from the Printable Downloads section of the Customer Service page on the web site and in your Business Office; you will also be sent a copy with your Distributor kit. SendOutCards encourages you to print and retain these agreements.
6. You further agree that SendOutCards may amend the Customer Order Form and the Policies and Procedures and the Marketing Compensation Plan and Terms and Conditions at its sole discretion at any time.
7. By clicking on "I AGREE" below, you consent to use of electronic records evidencing your SendOutCards Application & Agreement and/or Customer Order Form. If you click on the "I DECLINE" box, the enrollment process will be terminated and you will be returned to our home page and will not be enrolled in SendOutCards. 2/2/12Can I put my URL on my Facebook page?
We value you wanting to stay in compliance with our policies and procedures. Due to our legal restrictions, our previous policies on posting information online will remain the same, as referenced in the Compliance section of our site's FAQs. "Anything posted on the types of sites mentioned must be informational in nature and only describe the features and benefits of sending cards. These pages cannot contain links to SendOutCards web sites or banner pages. There cannot be any use of any SendOutCards videos on these sites, even those created by SendOutCards.com. There cannot be any solicitation to join SendOutCards with you or contact information such as an e-mail address or phone number. They cannot contain any mention of earnings or implied earnings of a certain income. There may be only one link on these pages, in the administrative area that specifies space for a URL and you must be the owner or administrator of a group to post a link in the info or admin section."
As an example, on Facebook, there is a spot on your "Personal Information" section where you can list your website. Only under this section, you may put a domain name you have purchased, i.e. www.yourpersonalwebsite.com, which could then link to www.sendoutcards.com/123(your ID number here). Please keep in mind that posts cannot be made that advise people to visit your site nor can any solicitation be made to join SendOutCards with you.
For more information you may contact compliance@sendoutcards.com. 2/2/12
