FAQ
Will we see any future changes or enhancements for Video Cards?
Based on the popularity and success of this product, future additions and enhancements may be added to this technology. 2/2/12
Where can I place the QR Code in my Video Card?
QR Codes can be placed anywhere in a card just like a photo, template or element. However, QR Codes should not have anything overlapping them - this will make the code unreadable. It is also best to ensure you are not placing the QR Code to close too the edge, to avoid the code being cut off. 2/2/12
Can I make any card a Video Card?
Yes, you can add a QR Code to a postcard, 2-panel, 3-panel or BIG card. Please use caution when placing QR Codes on postcards. They are unprotected mail subject to postal machinery, which could cause damage to the card and cause the QR Code to not read properly. 2/2/12
How much does it cost to create a Video Card?
Adding a QR Code to your card costs the same as adding a picture, template or element - just 1 point! 2/2/12
Do I need to have a QR Reader to scan the code or can any barcode scanner work?
Very few barcode scanners will read QR Codes. It is recommended to acquire a QR Reader. 2/2/12
What does a QR code look like?
QR codes are box-shaped barcodes. Some advanced QR codes can include photos and different colors. At SendOutCards, the industry-standard black and white QR codes will be used. 2/2/12
What is a Video Card?
A video card is an interactive card using a QR code. When a QR Code is generated and inserted in a card, a recipient may scan this code using a smart phone, which will then open a personalized video. A web address is placed under the code where they may view the sender's video online. SendOutCards will only be integrating URL's connected to videos at this time. 2/2/12
Will I be able to resize the QR Code?
Yes, you can resize, rotate and move the QR Code. There will be an alert if your QR Code is sized too large. 2/2/12
What are the SendOutCards compliance guidelines regarding Video Cards?
Video cards and QR Codes will be held to the same compliance standards as all cards, graphics and images. For more information please refer to Policy 4.32. 2/2/12
Can I save my QR Codes and use them in multiple Video Cards?
Yes, your QR Codes will be stored along with your pictures and can be dragged/dropped into any card the same way you would a photo. 2/2/12
What URLs can I use to generate a QR Code?
Only URLs from YouTube may be used to generate a QR Code in the Card Editor at the current time. 2/2/12
Is SendOutCards going to provide a QR Reader app?
We will not be providing a QR Reader app - only recommending one. There are several free QR Reader apps and several that require you to pay a small fee. The following apps are recommended: iNigma (free for iPhone). QR Droid (free for Android) and QuickMark ($0.99 for iPhone and Andriod). 2/2/12
What if my recipient does not know what a QR Code is or how to use it?
Every QR Code will have a URL attached below to type into your web browser. In addition, there are instructional elements created specifically for the QR Codes located in the Card Editor. 2/2/12
What do I do with a QR code?
Scan the code with a QR reader app on your Smartphone. Using the camera on your phone, simply hover over the code until it is completely visible on your screen. Most QR Readers will automatically take a picture, which will generate a link or take you to your video message. 2/2/12
